SURVEYING
We’ll send out one of our surveying teams to your home to take measurements and ensure that your design is suitable. If any changes are requested or required, they can be discussed at this stage.
If planning permission is needed, the surveyor will gather all the relevant information for the proposals and oversee the application.
PLANNING & BUILDING REGS
The surveyor will complete your planning application form and submit that, along with all the necessary information, to your local council.
Timeframes vary from area to area. You should allow up to 10 weeks for Full Householder Planning Permission and up to 8 weeks for NCS approval.
SCHEDULE OF WORKS
ERG manages the entire project on your behalf. Before the building work is due to start, we will provide you with a complete schedule of work and assign and coordinate your building and fitting teams.
We’ll also discuss power and water requirements at your home, so you always know what’s going on.
BUILDING & INSTALLATION
Your ERG team will go through brick matching options before a brick is laid. Once the building work is completed, then we’ll fit your frames and/or roof.
As we manage the entire process, you can relax in the knowledge that everything is being taken care of.
FINISHING
Once installed, we’ll check that you’re happy with the installation and work to rectify any final snagging.
Then, once everything is signed off, you’re free to enjoy your brand-new living space!
ONLY AT ERG Scotland
EXCLUSIVE DESIGNS
Our collections are exclusive to ERG Scotland, you won’t find a like-for-like offer anywhere else.
EXCEPTIONAL QUALITY
Manufactured to exceptional standards in our state-of-the-art manufacturing facility.
SECURITY FIRST
Ensuring the security of your home and family is built into everything we do.
ERG Scotland PROMISES
Every promise we make, we keep. Every time. Our promises are bold and are there to assure you that we’re completely confident in our products and our service.
TRANSPARENT SERVICE
At ERG we realise the importance of gaining trust and not expecting it. We believe this is achieved through hard work, honesty, transparency of our services and valuing our customers.
Ethos of ERG Scotland
Our teams adhere to a strict ethos which is to achieve only the highest standards of excellence at all times. We listen to our customer’s needs and tailor our services to meet all individual requirements.
20 Year Guarantee
ERG Scotland is proud to be Scotlands very first to offer a 20 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.
Price Promise
Giving our customers complete confidence in the price that they pay is very important to us. So, if you, or any customer, can find the same product specification and service commitment cheaper elsewhere, within 14 days, we’ll refund the difference.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.