We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services and provide updates or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.
INFORMATION WE COLLECT
**Name, email address, and other contact information.** We ask for and—at your option—collect personal information from you when you submit web forms on our Website, including opportunities to sign up for and agree to receive email communications from us. We also may ask you to submit such personal information if you choose to use interactive features of the Website or other applications, including participation in surveys, contests, promotions, sweepstakes or otherwise communicating with us. We will send such communications in accordance with applicable law.
You have the right to access, correct, update, export, or delete your personal information. You may contact us via the contact details below with any such subject access requests (“SAR”), and we will respond within thirty (30) days.
For any SAR, we will need to verify a requester is inquiring about their own information before we can assist. Where a SAR may implicate the personal data of another individual, we must balance the request against the risk of violating another person’s privacy rights. We will comply with SARs to the extent required by applicable law. In the EU, you also have the right to lodge a complaint with a supervisory authority. In the UK you can refer to the Information Commissioner’s Office https://ico.org.uk/
By agreeing to subscribe to our email newsletter using the signup form or during the checkout process, your contact details will be used only by ERG Scotland and its authorised agents for the sole purpose of marketing our products, offers and services directly to you, and will not be passed to or used by any other companies for this or any other purpose. You can unsubscribe at any time.
Cookies used by our service providers
Managing cookies :
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.microsoft.com/... (Internet Explorer);
https://support.apple.com/kb/P... (Safari); and
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
COMMUNICATION and PREFERENCES
We may use third party data processors such as teclan.com for marketing purposes or for the purpose of being able to carry out our services we provide to customers. Clients will always be kept informed of when a third party is being used at the time of sign up. You may manage your receipt of commercial communications from us by clicking on the “unsubscribe” link located on the bottom of such emails or you may send a request to us on the contact details found below.
DATA SECURITY, DATA INTEGRITY, AND ACCESS:
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. If you have any questions about the security of your personal information, you can contact us using the details below.
Now you’ve decided on the style of you’d like, it’s time to think about materials and colour. ERG offers frames in sturdy, low-maintenance PVCu, natural hardwood, practical Aluclad and sleek aluminium. To complement the material, you can choose whatever colour best suits your home’s exterior and interior decor, including our range of customised colours such as clean white or black, warm Rosewood or cool Chartwell Green, subtle Ice Cream or Gale Grey.
At ERG we can offer you a range of financial packages to cover the full range of windows, doors and conservatories.
To underline our commitment to the highest levels of quality, service and integrity, ERG offers a 10-year guarantee that protects your purchase, gives peace of mind, and secures your investment in ERG.